Privacy Policy

Who are we?

I am Donald MacDonald, trading as MacDonald Coaching and I have responsibility to look after your persona; data. You can contact me on donald@macdonaldcoaching.com or via this website.

What information do we collect, and on what grounds do we process it?

Direct submission

We collect information directly on our website (https://macdonaldcoaching.com) and social media platforms through contact and sign-up forms. We process this information on the basis of consent.

We use a third party service to manage your contact details provided in this way. The third party service is fully GDPR compliant and you will have a clear option to withdraw consent every time we communicate with you.

Services and Products

We collect information when you submit it to us when requesting, or enquiring about, a service or product. We process this information on the grounds of contract.

Coaching services

When receiving a coaching service you will be sharing information with us that may be considered sensitive or personal. This information will be shared by you on the basis of providing a contract.

This information is never shared with any third party. All notes made during the coaching process are held securely, notes are transferred into an encrypted digital format within a few days.

Website analytics

We collect information about your use of our website such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. We use fully GDPR compliant third party analytics service to provide us with this data.

We process this on the grounds of legitimate interests – to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising, to grow our business and to decide our marketing strategy.

Data Retention

Where we hold data for the purpose of marketing this will be held until such time as you opt out. There will always be a clear method of opting out in all marketing communications.

Where data and information is held in order to deliver a contract or service, the information will be deleted three years after completion of the contract or service. Contact details will still be used for marketing purposes unless you inform us otherwise

Your Rights

You have the right, with respect to your data, to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights set out above, please email me at donald@macdonaldcoaching.com. We aim to respond within one month.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office, www.ico.org.uk. We would be grateful, however, if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Last updated: 29th July 2018